All our orders are dispatched within 24 hours of cleared payment, excluding weekends and bank holidays. The estimated standard delivery time is 2-4 working days, though 90% of orders are delivered before this. Express Delivery takes 1 to 3 working days. A Standard Delivery charge of £9.90 will be added at checkout, and you can select Express Delivery for £15.59. These shipping charges apply to the UK Mainland only. For locations such as Northern Ireland, Scotland, and the North, the charges will be different. Please email us at Sales@stairsnosinguk.co.uk for specific shipping charges.

In the unlikely event that our couriers fail to deliver within the estimated period, Iconic Tech LTD cannot be held responsible for delays on their part. However, if your order has not reached you within the expected timeframe, please call us at 07591 321 533 or email Sales@stairsnosinguk.co.uk so we can investigate on your behalf. If your order is urgent, we recommend selecting Express Delivery, which guarantees delivery within 1-2 working days if the order is placed before 2 pm on any working day. This service is provided via a private courier. Please contact us if you wish to discuss other delivery options.