Privacy Policy

  1. Introduction
    Welcome to StairsNosingUK, a trading name of Online Hub Ltd (Company Number: 15715278). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://stairsnosinguk.co.uk/ or make a purchase from us. By using this site and making a purchase, you agree to the terms of this policy. Please take a moment to read it carefully.

  2. Information We Collect
    We collect and process the following types of data:

  • Personal Identification Information: This includes your name, email address, phone number, and postal address.
  • Payment Information: We collect credit/debit card details and other payment information required for processing transactions.
  • Technical Data: This includes information about your device such as IP address, browser type and version, time zone, operating system, platform, and other technical details necessary to interact with our website.
  • Usage Data: This refers to information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences for receiving marketing communications and other communication preferences.
  1. How We Use Your Information
    We use the information we collect for the following purposes:
  • To Process Transactions: To fulfill your orders and manage your account.
  • To Send Review Invitations: We may use a third-party service to facilitate reviews of our products and services.
  • To Improve Our Services: To better understand how our website is used and enhance your experience.
  • Marketing Communications: If you subscribe to our newsletter, we may send you occasional emails with news, offers, and updates via platforms like Mailchimp.
  • Advertising: We may use the information you provide when placing an order (such as your name and phone number) to register conversions with our advertising partners (Google Ads, Microsoft Ads, Meta, TikTok). Your data is encrypted or hashed in these cases.
  • Email Communications: We may use your email address to send order-related updates and to respond to your inquiries. If you subscribe to our mailing list, we will send marketing emails about products, services, and company news. You can unsubscribe at any time through the unsubscribe link in emails or by contacting us directly.
  • To Communicate With You: To send updates, newsletters, and information that may interest you.
  • For Marketing Purposes: To inform you about goods and services similar to those you have purchased or expressed interest in.
  • To Comply with Legal Obligations: To fulfill legal or regulatory requirements.
  1. Sharing Your Information
    We do not sell or trade your personal information. However, we may share your data under the following circumstances:
  • Service Providers: We may share your information with third-party service providers who assist us with services like payment processing, order fulfillment, data analysis, email delivery, hosting, customer service, and marketing.
  • Review Sites and Social Media: If you post a review, we may share it on marketing channels such as social media or on our website.
  • Legal Obligations: We may disclose your personal data if required by law or in response to requests from authorities such as a court or government agency.

  1. Data Security
    We take appropriate measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

  2. Your Data Protection Rights
    Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You may request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data under specific conditions.
  • Right to Object to Processing: You may object to the processing of your personal data under certain circumstances.
  • Right to Data Portability: You may request the transfer of your data to another organization or directly to you under specific conditions.

If you wish to exercise any of these rights, please contact us at the details provided below. We will respond to your request within one month.

  1. Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. Any changes will be posted on this page, and you are advised to review it periodically to stay informed about how we protect your data.

  2. Contact Us
    If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

  • Address: StairsNosingUK, 55, Queens Park Court, Ilbert Street, London W10 4QB
  • Email: sales@stairsnosinguk.co.uk
  • Phone: 07452 792733

Thank you for choosing StairsNosingUK. We are committed to protecting your privacy and safeguarding your personal data.